跨境电商物流信息邮件沟通模板
发布时间：2024-04-07 点击：140
在跨境卖家物流运输过程中，买家最想了解产品的货运进度。为了及时良好的沟通可以提高买家的交易体验。我们为您提供了四个邮件模板，以保持与买家的沟通。
货物发货后，告知买家有关货物的信息：
hello sir/madam
it's a pleasure to tell that the postman just picked up your item from our warehouse. it's by ems, 5-7 working days to arrive.
tracking number is： xxxxxxxxx
tracking web is： xxxxxxxxx
you can view its updated shipment on the web, which will be shown in 1-2 business days. also our after sales service will keep tracking it and send message to you when there is any delay in shipping.
we warmly welcome your feedback.
你好，先生/女士。
我很高兴通知你邮递员刚拿走你买的产品。您的产品将在7个工作日后通过ems到达您。物流单号为:xxxxxx，物流查询地址:xxxxxx
物流信息更新到网页需要1-2个工作日，我们会实时查看物流信息。如果物流延迟，我们会及时通知你。
期待您的回馈！
推荐理由:告知买家产品已经发货，给买家一个初步的交易等待时间区间。如果使用小包或遇到物流堵塞事故，也可以通过这封邮件通知买家，做好产品延迟到达的心理准备。
货物到达海关后，提醒货物运输进展:
hello sir/madam
this is xxx. i am sending this message to update the status of your order. the information shows it was handed to customs on jan. 19. tracking number：. you can check it from web: xxxxxxxxx.
you may get it in the near future. apologize that the shipping is a little slower than usual. hope it is not a big trouble for you.
best wishes.
你好，先生/女士。
我是xxx。我会告诉你订单的最新进展。最新信息显示，您的产品已于6月19日到达贵国海关。物流订单号为:xxxxxxxxx，您可以在xxxxxxxxx查询物流信息。
您将立即收到您的产品，邮寄时间有点拖延，敬请谅解，希望这不会影响您对产品的使用。祝愿您好运！
网站评论:在产品通关时告知客户货物的交付进度。如果货物拥挤，向买家道歉。如果产品需要报关，可以通知买家提前做好准备。
货物到达邮局，提醒买家给予好评:
hello sir/madam
this is . i am sending this message to update the status of your order. the information shows it is still transferred by sydney post office. tracking number：. please check the web .
you will get it soon, please note that package delivery. hope you love the product when get my products. if so please give me a positive feedback. the feedback is important to me. thank you very much.
best wishes!
推荐理由:提醒客户在投递过程中不要错过投递信息，保持手机启动。同时可以提醒客户留下评论。这样可以有效降低坏评价的可能性，增加买家对你服务的评价。
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货物发货后，告知买家有关货物的信息：
hello sir/madam
it's a pleasure to tell that the postman just picked up your item from our warehouse. it's by ems, 5-7 working days to arrive.
tracking number is： xxxxxxxxx
tracking web is： xxxxxxxxx
you can view its updated shipment on the web, which will be shown in 1-2 business days. also our after sales service will keep tracking it and send message to you when there is any delay in shipping.
we warmly welcome your feedback.
你好，先生/女士。
我很高兴通知你邮递员刚拿走你买的产品。您的产品将在7个工作日后通过ems到达您。物流单号为:xxxxxx，物流查询地址:xxxxxx
物流信息更新到网页需要1-2个工作日，我们会实时查看物流信息。如果物流延迟，我们会及时通知你。
期待您的回馈！
推荐理由:告知买家产品已经发货，给买家一个初步的交易等待时间区间。如果使用小包或遇到物流堵塞事故，也可以通过这封邮件通知买家，做好产品延迟到达的心理准备。
货物到达海关后，提醒货物运输进展:
hello sir/madam
this is xxx. i am sending this message to update the status of your order. the information shows it was handed to customs on jan. 19. tracking number：. you can check it from web: xxxxxxxxx.
you may get it in the near future. apologize that the shipping is a little slower than usual. hope it is not a big trouble for you.
best wishes.
你好，先生/女士。
我是xxx。我会告诉你订单的最新进展。最新信息显示，您的产品已于6月19日到达贵国海关。物流订单号为:xxxxxxxxx，您可以在xxxxxxxxx查询物流信息。
您将立即收到您的产品，邮寄时间有点拖延，敬请谅解，希望这不会影响您对产品的使用。祝愿您好运！
网站评论:在产品通关时告知客户货物的交付进度。如果货物拥挤，向买家道歉。如果产品需要报关，可以通知买家提前做好准备。
货物到达邮局，提醒买家给予好评:
hello sir/madam
this is . i am sending this message to update the status of your order. the information shows it is still transferred by sydney post office. tracking number：. please check the web .
you will get it soon, please note that package delivery. hope you love the product when get my products. if so please give me a positive feedback. the feedback is important to me. thank you very much.
best wishes!
推荐理由:提醒客户在投递过程中不要错过投递信息，保持手机启动。同时可以提醒客户留下评论。这样可以有效降低坏评价的可能性，增加买家对你服务的评价。
亚马逊怎么站外引流？
想了解货代发货到美国亚马逊仓的物流流程吗
做独立站卖家需要了解什么？
FedEx操作流程和优劣
AS 2293.3_2005 (Emergency lighting)应急灯澳洲SAA认证
芬兰海运港口有哪些
如何节省FBA跨境电商物流成本
FBA头程物流运输有几种方式
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